This page sets out the rules that govern your use of the StakeWise platform and explains the relationship between us and our users. We describe how accounts should be used, what we expect from players, and the key operational points that apply to promotions, payments and disputes. By using the site you agree to these terms and any additional conditions that apply to specific services or offers.
When you create an account with us you must provide accurate personal information and keep your login details secure. You are responsible for all activity on your account. Do not share your password or allow others to use your profile. We may suspend or close accounts where we suspect fraud, money‑laundering, or breaches of these terms. You must notify us immediately if you suspect unauthorised access.
Only persons who meet the minimum age requirement in their jurisdiction and who are permitted by law to gamble online may register. We reserve the right to refuse registration or restrict access to users from jurisdictions where our services are not available. We will carry out identity and age verification checks as required and may refuse or delay withdrawals until verification is complete.
Users must not attempt to manipulate games, use automated tools or bots, or engage in collusion or other abusive behaviour. Creating multiple accounts, exploiting technical faults, or otherwise abusing promotions may result in account closure, confiscation of winnings and forfeiture of balances. You must comply with any limits we set, including deposit, loss and staking limits applied for responsible play or security reasons.
All promotions are subject to specific terms that will be published with each offer. Typical conditions include eligibility criteria, wagering requirements, game contribution rules and expiry periods. We do not guarantee the availability of any promotion and may amend, suspend or withdraw offers at our discretion where permitted by law. Always read the promotion terms before opting in.
We accept a range of payment methods; available options will be shown in your cashier. All payments are subject to verification. Withdrawals may be subject to a pending review while we complete checks on identity, source of funds and account activity. We may apply minimum or maximum transaction limits and may hold funds where required to investigate suspected misuse. Any fees charged by payment providers are your responsibility unless stated otherwise.
If you have a complaint please contact our support team and provide full details so we can review the matter. We aim to resolve disputes promptly and fairly. If the issue cannot be resolved internally, you may be able to refer the matter to an independent dispute resolution service or a relevant consumer protection body in your jurisdiction.
We may update these terms from time to time. Material changes will be communicated to registered users by posting revised terms on the site and, where appropriate, by direct notification. Continued use of your account after changes are posted constitutes acceptance of the updated terms. If you do not accept the changes you should stop using the service and close your account.
