Welcome to the privacy policy for StakeWise. This page explains how we collect, use and protect personal information when you register an account, play games or otherwise interact with our services. We take user privacy seriously and set out here what data we hold, why we use it and how you can manage your information.
We collect several categories of information to operate the service securely and lawfully. This includes personal details you provide when registering, technical data from your device and transactions you make through the account.
Personal data covers information such as your name, date of birth, email address, postal address and identity documents when required for verification. We use these details to create and manage your account, verify age and identity, and to comply with legal obligations.
Technical data includes IP address, device identifiers, browser type, language, operating system and connection information. We collect this to maintain site functionality, improve performance and detect or prevent fraud and abuse.
Transactional data covers deposits, withdrawals, game activity, bet history and payment method details. We store transaction records to process payments, resolve disputes, prevent financial crime and meet accounting or regulatory requirements.
We use your data to operate your account, process payments, provide customer support, personalise the service and improve our offerings. We may also use information for security monitoring, fraud prevention and to comply with legal or regulatory duties.
We protect information using technical and organisational measures such as access controls, encryption of sensitive data and regular security reviews. Access to personal data is restricted to authorised staff and partners who need it to perform their duties.
We use cookies and similar technologies to remember preferences, maintain sessions and understand how the site is used. Third-party analytics and advertising tools may also set cookies. You can manage cookie settings through your browser and via the cookie controls on our site operated by Stake Wise.
You have rights to access the personal data we hold about you, correct inaccuracies, request deletion in certain circumstances and object to some types of processing. You may also request a copy of your data in a portable format where applicable.
To exercise your rights or update your details contact our team at [email protected]. We will respond to valid requests and, where appropriate, take steps to correct or remove your information subject to legal and operational constraints.
We may share data with payment processors, fraud prevention agencies, identity verification providers and other service partners who act on our behalf. We require these partners to protect data and only use it for agreed purposes. We may also disclose information where required by law.
We may update this policy from time to time to reflect changes in our practices. When we make material changes we will publish a revised policy on the site and, where appropriate, notify account holders. Continued use of the service after updates indicates acceptance of the revised terms.
